Emily Chapman is a self-described unicode hobgoblin based out of Portland, OR. She currently works as a Technical Sales Enablement Lead at Stack Overflow. Previously, she worked as a Senior Customer Training Engineer at Sourcegraph, helping train customers and Sourcegraph revenue team employees on how to use Sourcegraph’s code search capabilities.

Previous employers include Help Scout, Healthify, Mailchimp, Mandrill, and Trello in a variety of support, sales engineering, and sales enablement roles. She is at her happiest when explaining technical concepts to non-developers. (She is second happiest when bench pressing.)

She has spoken at UserConf on Tiny Data, BullCon on automating the tedious parts of your life, and Support Driven Expo Americas on providing chat support on small teams. You can shoot her an email, or use her Lana Del Rey-themed lorem ipsum generator.